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Articles
Principles
Signs of Bad Design
2023
June
The definitive post on whether chatGPT will take your job
May
A Smallish Book about content design
How to make Confluence less horrible
January
I am a writer designer
2022
December
Are SLCs the new MVPs
November
Work is like a hill
Badge of dishonor
Ceci n'est pas un poubelle
This sign is a crime
October
Beware the lure of consistency
September
Do not water
August
Never, ever use the term microcopy
July
You need three things to design content
Permanently fixed
June
Assembly instructions for a side table
February
Extraneous labels, ignored conventions
2021
October
The double diamond model
Don't have an emergency here
September
Product tours that don't suck
August
Quickly edit text on the web
July
How content designers can get the most out user interviews
Let's be reasonable
June
How to derisk trial experiences
Turn around, bright eyes
May
We could be zeroes
Content design vs visual design
April
The recipe approach to writing labels
Sorry no pizza
March
6 truths for first-time public speakers
Do not enter, exit only
What the %&@! is content design
February
Content design has a nomenclature problem
Solve the real problem
Respect the user
Look for patterns
Start with the story
January
Choke on this
Principles of content design
A definition of content design
2020
January
The Signs of Bad Design
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