Don't have an emergency here Signs of Bad Design This sign is almost certainly a work of satire, but it is too good not to share. It evokes those “under construction” signs that were rampant on the Product tours that don't suck Articles A product tour is a kind of onboarding. They introduce users to changes you’ve made to their experience. But unlike onboarding (in which you help a Quickly edit text on the web Articles This is a nifty trick for content designers. It lets you edit text on any website. I do this when I want to get quick visual assessment of a string How content designers can get the most out user interviews Articles As a content designer you’ll occasionally get a chance to interview users. Jump on these opportunities! It’s a way to find out what language your Let's be reasonable Signs of Bad Design Lawyers love to throw around the word “reasonable” as though ordinary people could ever possibly agree on what it means. But it wasn’t an attorney How to derisk trial experiences Articles Let’s say your software as a service product is the bee’s knees. Your company eats its own dogfood. Your software does what it promises. Your Turn around, bright eyes Signs of Bad Design This sign lives at the Coliseum BART station in Oakland, California. Its intended audience is people trying to get to Oracle Arena. Unfortunately, We could be zeroes Signs of Bad Design Take a minute to think about what’s happening here. These are awfully strange hours for a store. Why do you think they did this? A. They did it for Content design vs visual design Articles The relationship between design and content is like a button and its label. A button’s shape shows you that you can take an action. A button’s label The recipe approach to writing labels Articles When following a recipe you are focused on achieving a specific goal: I want cake. You typical follow multiple steps. Some folks memorize those Sorry no pizza Signs of Bad Design I found this charlie foxtrot at a bowling alley in Albany, California. It’s content design carnage. Let’s dig in. This is a kiosk for hungry patrons 6 truths for first-time public speakers Articles If you want to design product experiences you will have to present your work out loud. The size of your audience will grow as your career does. Do not enter, exit only Signs of Bad Design I saw this sign at an airport and it gave me pause. By which I mean it literally stopped me in my tracks. This sign conveys two pieces of What the %&@! is content design Articles The %&@! is known as a grawlix. You’ve probably seen it in comic strips and cartoons as a polite stand in for curse words. Beetle Bailey Content design has a nomenclature problem Articles Content design is answering a user need in the best way for the user to consume it.Sarah Winters As of this writing, the discipline of content Solve the real problem Principles & Articles You can’t have a baby without the birth pains. Something my old boss used to say I’m going to level with you. A lotta the time you won’t get to Respect the user Principles & Articles Every alert in software might as well be saying ‘Hey, idiot.’ John Hull Treat humans with dignity and respect. Behind the abstract label of “user” Look for patterns Principles & Articles If you are writing an error message from scratch every single time, you’re doing it wrong. Write less and design more. Be on the hunt for patterns. Start with the story Principles & Articles Do not truncate or wrap text. How strange to make a container that can’t contain the content. It’s not the content that needs to change. Content Choke on this Signs of Bad Design Nothing exemplifies Signs of Bad Design like this monstrous situation. This is a gumball machine. Most folks are familiar with the shape. In UX Next page