7 Things I know Don’t go to meetings with more than 8 people The three sees of content design The definitive post on whether chatGPT will take your job The new clothes fallacy A Smallish Book about content design How to make Confluence less horrible I am a writer designer Work is like a hill Beware the lure of consistency Never, ever use the term microcopy You need three things to design content Assembly instructions for a side table The double diamond model Product tours that don't suck Quickly edit text on the web How content designers can get the most out user interviews How to derisk trial experiences Content design vs visual design The recipe approach to writing labels 6 truths for first-time public speakers What the %&@! is content design Content design has a nomenclature problem Solve the real problem Respect the user Look for patterns Start with the story Principles of content design A definition of content design

Solve the real problem Respect the user Look for patterns Start with the story Principles of content design

Ceci n'est pas un poubelle Badge of dishonor This sign is a crime Do not water Permanently fixed Extraneous labels, ignored conventions Don't have an emergency here Let's be reasonable Turn around, bright eyes We could be zeroes Sorry no pizza Do not enter, exit only Choke on this The Signs of Bad Design